Responding to a recurring quality problem by only removing the visible symptom can cause the same problem to reappear. The course addresses the 8D approach in the context of clearly defining the problem, forming the right team, managing interim containment actions, investigating the root cause and evaluating permanent corrections. It explains the need to verify the effect of implemented decisions and to record the lessons that will prevent recurrence. With this framework, quality and operations teams can make problem-solving efforts more traceable, collaborative and evidence-based.
8D Problem Solving
This course introduces the structured 8D approach to defining problems as a team, investigating root causes and tracking the impact of corrective actions.
- Duration
- 30 minutes
- Format
- Interactive
- Format
- SCORM-AICC-Video
- Language
- Turkish
- Updated
- 2026
- Content Partner
- Digitallica
About the course
Who this course is for
All employees within the scope of the quality management system, especially organizations that need to bring everyone to the same level of awareness before an audit, and internal auditor candidates.
Why it matters
One of the most common nonconformities in management system certification is a procedure that exists on paper but is not known on the ground. Making the logic of the standard understandable at the employee level is as important a part of audit preparation as preparing documents.
Format and delivery
- SCORM-AICC-Video delivery, ready to upload to any learning management system that supports these standards
- Runs in your existing LMS — no need to switch platforms
- Desktop, tablet and mobile — fully responsive
- Pick up where you left off with completion tracking
- No LMS of your own? Publish via Oriento instead
Frequently asked questions
Can we publish this course on our own system?
Yes. The course is delivered as SCORM-AICC-Video and uploads to any learning management system that supports these standards. There’s no need to change your existing infrastructure.
Can you adapt the content to our organization?
Catalog courses are off-the-shelf content. If you need a program built around your own scenarios, brand and processes, our Custom Content Design service has you covered.
How often is the course updated?
This course was last updated in 2026. Catalog content is reviewed regularly to reflect changes in regulations and practice.
How many users can it be licensed for?
Licensing depends on the number of users and the term. Tell us what you need and we’ll put together the right package.
Can we assign it to all employees at short notice before an audit?
Yes. Once the content is uploaded to your learning management system (LMS), it can be assigned in bulk, and completion records can be presented as evidence in the audit.
More courses in this category
Try this course with your team
We’ll open demo access so you can review the content with your own team, then discuss licensing for the full catalog or the titles you choose.