Oriento / Competency Management

Don’t just define competencies: measure them, develop them and prove growth

Define your competencies and level models, assess employees, compare them with role and strategic targets, and link gaps directly to courses.

Assessment, development paths, reassessment, role profiles, gap analysis, strategic focus, the competency map and manager intervention all run on one platform, in a single loop.

Request a demo See the loop
Oriento company competency radar: a chart comparing the target level with holders’ average, plus development areas
End-to-end loop

Every function is part of the same loop

The module’s power comes from its features working as one loop rather than in isolation.

Define

Clarify expectations

  1. 01Competency is defined
  2. 02Levels are set
  3. 03Role or strategic target is assigned
Measure

See today’s picture

  1. 04Employee is assessed
  2. 05Gap is revealed
  3. 06Development path kicks in
Prove

Document growth

  1. 07Employee is reassessed
  2. 08Competency is earned
  3. 09Result shows on the radar and map
The loop restarts with a new target, a new level or an expired competency.
Why it matters “Which courses did we deliver?” isn’t enough on its own.

Oriento also answers which competencies you need, what level your employees are at today, how you close the gap, and how you prove that growth has happened.

Competency library

All your organization’s competencies, in one hub

Technical, behavioral, managerial or compliance-focused: manage as many competencies as you need in the same structure.

Library

Name, category, levels, validity period and publishing status in one list. Search, filtering and customizable columns; active, draft and archived statuses.

Categories

Create your own categories such as Technical, Leadership, Digital, Sales, Behavioral and Compliance; categories also drive reporting by unit and team.

New competency

Set a name, description and category, and give the competency a visual identity with an emoji and color. Keep it in draft and publish once all settings are done.

Levels

Beginner, Intermediate, Advanced and Expert. You don’t have to use all four levels for every competency; choose two, three or four.

Validity period

Permanent or time-limited, such as 12 months. When it expires, the competency moves to “Expired” status and must be revalidated. Ideal for regulation, compliance and information security.

Approval without assessment

For competencies validated through experience, observation or certification, the manager can assign a level directly. Who assigned it, when and why is recorded.

Oriento competency edit screen: level tabs and a development path of required courses
Level design

Each level has its own assessment, rules and development path

A real development model instead of a “knows / doesn’t know” checkbox: each level has Assessment, Rules, Development Path and External Resources sections.

  • Passing threshold: 70% for a technical skill, 90% for a critical compliance competency.
  • Exam: time limit in minutes — enter 0 for no limit; a random set of questions from the pool on each attempt, in the number you choose; a tiered question pool or a separate exam per level.
  • Attempts and waiting period: three attempts by default, plus the number of days to wait before a retake after a fail.
  • Required course lock: an employee who fails can’t retake the exam until they complete the required development content.
  • Lower-level prerequisite: the lower level must be earned before moving up.
Development path

“Failed” isn’t an outcome, it’s where growth begins

When an employee fails an assessment, the development path tied to that competency and level kicks in. Employees who don’t feel ready can start courses without taking the exam.

01

Required content

Courses taken on the platform. The retake stays locked until they’re completed.

02

Recommended content

Content shown as recommendations to support growth; not a prerequisite for a retake.

03

External resources

Books, articles, videos, web links or external course platforms. Employees mark completion themselves.

04

Deadlines and strictness

Strict deadlines for compliance, medium strictness after a fail, flexible target dates for voluntary development.

Typical flow: Exam → Fail → Development path → Required courses → Retake → Pass. When all attempts are used up, the automatic loop stops and the case is escalated to the manager.

Competency statuses

See not just the level, but which stage the process is in

Not startedNo action taken yet
Voluntary developmentNo exam, self-driven
In assessmentAssessment open
Failed / In developmentDevelopment path active
Needs supportEscalated to manager
EarnedLevel verified
ExpiredRevalidation required
Targets

Measure role expectations and company strategy separately

Oriento deliberately separates two target logics, so analysis works at both the individual and the organizational level.

Role profiles

Define which competencies you expect from a position, and at what level. For a Sales Manager, for example: MS Excel Intermediate, Customer Management Advanced, Leadership Advanced, Financial Literacy Beginner. Link the profile to employees, and the difference between current and expected levels is calculated as the gap.

Strategic focus

Set critical competencies for a given period, such as “2027 AI Skills”. Give each competency an organization-wide target level: instead of saying “important”, say “this is the level we want to reach”.

Example: The company’s strategic target for AI Skills might be Intermediate for everyone, while the role target for an employee in the Data Science Specialist role is Expert.

Map and analysis

Competency map, individual radar and gap analysis

Employees in rows, competencies in columns. Filter by role profile, person, unit, status or just the manager’s own team; select a role to see the distance to target.

  • Which competencies are strong on my team? Who needs development in which competency?
  • Who meets the competencies a role requires? Which units have the most critical gaps?
  • Individual radar: the person’s current level and target overlaid; switch the target line between the role target and the strategic target.
  • Gap analysis: if the current MS Excel level is Beginner and the role target is Advanced, that’s a two-level gap, at person, team and organization level. Oriento detects and reports the gap; the manager or HR decides which development action to take.
Oriento individual competency radar: the employee’s current and target level by competencyOriento mobile app, My Development: earned, ongoing and expired competencies with the individual competency radar

AI-powered competency and content matching

Don’t search hundreds of courses for the right content when building a development path. Oriento’s AI semantically compares the competency definition with course titles, descriptions and content, and recommends courses that fit the level. Recommendations are never published automatically; the admin or manager always has the final say.

Oriento Competencies screen, Escalated Cases tab: the row of an employee who used up their attempts, with competency, reason, assigned manager, target date and “Grant extra attempt” / “Close case” actions
Escalated cases

Where automation ends, a person takes over

Employees who use up their attempts or need support in required development are collected in the Escalated Cases area.

  • The manager or HR sees which competency the employee is struggling with, how many times they’ve taken the exam and how long they’ve been waiting.
  • They add a meeting note, assign a new course, grant a retake or manually approve the competency with a justification. Manual actions are kept in the audit log.
  • Reminders as deadlines approach, notifications when a retake opens, alerts when a deadline is missed and revalidation reminders before expiry; the manager is informed when support is needed.
Permissions

Everyone sees what they need to see

In the multi-tenant architecture, all permissions are separated per organization.

FunctionEmployeeManagerHRAdmin
View own competencies✓✓✓✓
View team competencies—✓✓✓
Organization view——✓✓
Define competencies and categories———✓
Build development paths——Optional✓
Resolve escalated cases—✓✓✓
Define role profiles——✓✓

Let’s bring your competency model to Oriento

Tell us about your current competency set and role expectations, and we’ll show you how to build the assessment and development loop in Oriento.

  • Level-based assessment and development paths
  • Separate role and strategic targets
  • Competency map and individual radar

Learn how we process your personal data in our Personal Data Processing notice.