During an unexpected incident, information can be scattered, roles unclear and time pressure high. This course explains the core management logic needed from the moment an incident is detected until normal operations resume, in terms of reporting to the right person, prioritization, coordination and record keeping. Employees can see more clearly the limits of their own responsibility and when they should ask for support. By reviewing causes and responses after incidents, organizations can continuously improve their preparedness for similar disruptions.
Incident Management
This incident management course focuses on organizing reporting, responsibilities, communication and recovery steps to limit the impact of the unexpected.
- Duration
- 10 minutes
- Format
- Interactive
- Format
- SCORM-AICC-Video
- Language
- Turkish
- Updated
- 2025
- Content Partner
- Digitallica
About the course
Who this course is for
All employees who come into contact with personal data at any stage, including HR, sales, marketing, customer service, IT and managers. In practice, this means almost everyone in the organization.
Why it matters
Under KVKK (Turkish Personal Data Protection Law No. 6698), the data controller is also responsible for the awareness of its employees. In decisions published by the Personal Data Protection Board, employee-caused breaches are regularly subject to sanctions. An awareness course both reduces the risk of breaches and documents the administrative measures taken.
Format and delivery
- SCORM-AICC-Video delivery, ready to upload to any learning management system that supports these standards
- Runs in your existing LMS — no need to switch platforms
- Desktop, tablet and mobile — fully responsive
- Pick up where you left off with completion tracking
- No LMS of your own? Publish via Oriento instead
Frequently asked questions
Can we publish this course on our own system?
Yes. The course is delivered as SCORM-AICC-Video and uploads to any learning management system that supports these standards. There’s no need to change your existing infrastructure.
Can you adapt the content to our organization?
Catalog courses are off-the-shelf content. If you need a program built around your own scenarios, brand and processes, our Custom Content Design service has you covered.
How often is the course updated?
This course was last updated in 2025. Catalog content is reviewed regularly to reflect changes in regulations and practice.
How many users can it be licensed for?
Licensing depends on the number of users and the term. Tell us what you need and we’ll put together the right package.
Can we document the completion of these courses in an audit?
Yes. When the courses are assigned through your learning management system (LMS), participation, completion date and any assessment score are recorded; these records can be used to document the administrative measures taken. For the scope of your compliance obligations, we recommend consulting your legal advisor.
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Try this course with your team
We’ll open demo access so you can review the content with your own team, then discuss licensing for the full catalog or the titles you choose.