The Dunning-Kruger effect is one of the most frequently quoted yet most misunderstood psychology concepts in business. Going beyond popular slogans, this course presents the findings of the 1999 study and subsequent research in plain language, then brings the topic into everyday work decisions, time estimates and meetings. It addresses not only overconfidence but also the “curse of knowledge,” which leads experts to underestimate themselves.
Course objective: Help participants assess their own knowledge and skills more accurately, align their confidence with their accuracy and develop habits that shrink their blind spots.
By the end of this course, you will be able to:
– Distinguish research findings on the Dunning-Kruger effect from common myths,
– Recognize states of being overconfident, overly hesitant and well calibrated,
– Notice how the curse of knowledge affects knowledge sharing within a team,
– Use calibration tools such as asking for specific feedback, expressing confidence as a percentage, estimating first and comparing afterward and asking “What don’t I know?”,
– Prepare a personal blind spot plan with examples from your own work.
The course progresses through a myth-or-fact sorting activity, a calibration test in which you measure your own confidence level, workplace scenarios, behavior classification and choose-the-right-statement exercises. It continues with a personal blind spot plan and concludes with knowledge check questions.
The course is delivered in English.